GOODLIFEBETTER TERMS & CONDITIONS
Last updated: 19 August 2026
These Terms & Conditions apply to all GoodLifeBetter products, applications, tools, courses, guides, downloads and digital resources, whether provided free of charge or purchased, and whether accessed directly through GoodLifeBetter.co.uk or made available through a GoodLifeBetter product or service.
By accessing, using or obtaining a GoodLifeBetter product or resource, or placing an order through the GoodLifeBetter shop, you agree to these Terms & Conditions.
1. ABOUT GOODLIFEBETTER
GoodLifeBetter provides practical information, digital tools, applications, courses, guides and resources designed to help people plan and build a better next chapter.
Unless specifically stated otherwise, GoodLifeBetter content and tools are provided for general information, personal planning and educational purposes.
They do not constitute financial, investment, tax, legal, medical or other regulated professional advice.
2. FREE AND PAID PRODUCTS
GoodLifeBetter provides both free and paid products, applications, tools, courses and resources.
Some free tools may be accessed directly without creating an account.
Other free products may require completion of a £0 checkout so that the product can be associated with your GoodLifeBetter account and made available through your account, GLB App Hub or another protected area of the website.
No payment will be taken for a product clearly identified as free.
Prices for paid products are displayed on the relevant product page and during checkout before you place your order.
3. YOUR GOODLIFEBETTER ACCOUNT
Some GoodLifeBetter products require an account, particularly where ongoing or protected access is provided.
You are responsible for providing accurate account information and for keeping your account and password secure.
Your account is for your personal use and should not be shared with other people unless a product specifically states otherwise.
Eligible free and purchased products may be made available through the GLB App Hub or another protected area of GoodLifeBetter.co.uk.
GoodLifeBetter may take reasonable steps to protect accounts, products and services from unauthorised access or misuse.
4. DIGITAL PRODUCTS AND APPLICATIONS
GoodLifeBetter products may include web applications, Progressive Web Apps (PWAs), interactive tools, assessments, courses, downloads, templates, guides and other digital resources.
Product requirements, supported devices, offline capabilities and other relevant limitations will be described on the applicable product page or within the product where appropriate.
Unless expressly stated otherwise, digital products and resources are provided or licensed for personal, non-commercial use.
You may not resell, redistribute, reproduce, sublicense or commercially exploit GoodLifeBetter digital products, applications, tools, courses or content without written permission.
5. PRODUCT SPECIFIC INFORMATION
Some GoodLifeBetter products, applications, tools, courses or resources may include additional information about how that particular product works.
This may include information about its intended purpose, how information is stored or processed, supported devices, offline functionality, backup and restore requirements, third-party services, integrations, limitations or other important usage information.
Product specific information may be provided within the application, on the relevant product page or alongside the resource and should be read together with these Terms & Conditions.
Where product specific information applies, it supplements these Terms & Conditions rather than replacing them.
Unless expressly stated otherwise, these Terms & Conditions apply to all GoodLifeBetter products, applications, tools, courses, guides, downloads and digital resources, whether provided free of charge or purchased.
6. ASSESSMENTS, RESULTS AND PLANNING TOOLS
GoodLifeBetter may provide assessments, quizzes, calculators, planning tools, personalised profiles, recommendations or similar interactive resources.
Results generated by these tools are intended to support personal reflection, planning and decision making.
Results are indicative and may be based on information or answers provided by you.
They should not be treated as professional advice, guarantees, predictions or definitive assessments of your personal circumstances.
You remain responsible for decisions made using information or results provided by GoodLifeBetter tools.
7. LIFETIME ACCESS
Some GoodLifeBetter products may be sold or provided with lifetime access.
Unless a product expressly states otherwise, lifetime access means access for the supported lifetime of that GoodLifeBetter product or service. It does not mean the lifetime of the purchaser.
GoodLifeBetter intends to support such products for as long as it is reasonably practical to do so.
Technology, browsers, operating systems, security requirements, third party services and external APIs change over time. GoodLifeBetter may therefore update, replace, migrate or, where reasonably necessary, discontinue a product or particular feature because of technical, security, legal, compatibility or operational requirements.
Where practical, reasonable notice or an appropriate migration path will be provided if a significant product or service is discontinued.
Nothing in this section affects your statutory consumer rights, including your rights where digital content does not conform to the contract.
8. PAYMENTS
Payments for paid products are processed using the payment methods made available during checkout.
The total amount payable will be displayed before you place your order.
For free products clearly displaying a price of £0.00 or FREE, no payment will be taken.
9. DIGITAL CONTENT, CANCELLATION RIGHTS AND REFUNDS
Your statutory consumer rights are not affected by these Terms & Conditions.
Consumers purchasing digital content online may have statutory cancellation rights under UK consumer law.
Where you request access to digital content before the end of an applicable cancellation period, GoodLifeBetter may ask you to consent to the immediate supply of that digital content and acknowledge that, once supply begins, this may affect your right to cancel where UK consumer law permits this.
Nothing in these terms removes any statutory rights you may have where digital content is faulty, not as described, not of satisfactory quality or otherwise does not conform to the contract.
If you experience a problem with a GoodLifeBetter product, please contact us. We will investigate the issue and, where appropriate, attempt to resolve the problem, provide a replacement or update, or provide another remedy required by applicable consumer law.
10. PRODUCT UPDATES AND AVAILABILITY
GoodLifeBetter may improve, modify or update its digital products over time.
Updates may include new features, design improvements, security changes, compatibility improvements, bug fixes or changes to third-party integrations.
Features that depend upon external services, APIs, data providers, browsers, operating systems or other third parties may need to change if those services are modified, restricted or discontinued.
GoodLifeBetter will take reasonable steps to maintain its products and services but cannot guarantee that websites, applications, tools or third party integrations will always be available without interruption.
11. LOCAL STORAGE, BACKUPS AND USER DATA
Some GoodLifeBetter applications may store information locally on your device rather than storing it on GoodLifeBetter servers.
Where local storage is used, clearing browser data, uninstalling an application, changing device or resetting a browser may result in locally stored information being lost.
Where an application provides backup, restore, import or export functionality, you are responsible for making appropriate backups of information you wish to retain.
The relevant application will provide additional information about its storage behaviour where appropriate.
Personal information processed by GoodLifeBetter is handled in accordance with the GoodLifeBetter Privacy Policy.
12. THIRD PARTY SERVICES AND LINKS
GoodLifeBetter products may contain links to or integrate with third party websites, services, APIs or information providers.
Third party services are operated independently of GoodLifeBetter and may have their own terms, privacy policies, availability and usage requirements.
GoodLifeBetter is not responsible for the operation, availability or content of third party services.
Where a GoodLifeBetter application relies upon a third-party integration, changes made by that provider may affect the availability or operation of that feature.
13. PRIVACY AND MARKETING
Personal information is handled in accordance with the GoodLifeBetter Privacy Policy
Creating a GoodLifeBetter account or purchasing, obtaining or using a GoodLifeBetter product does not automatically require you to subscribe to GoodLifeBetter marketing communications.
Where marketing communications are offered, consent is handled separately from product ownership and account access.
You can unsubscribe from marketing communications using the options provided in those communications without affecting your legitimate access to products you have obtained.
14. INTELLECTUAL PROPERTY
Unless otherwise stated, GoodLifeBetter products, applications, tools, designs, written content, courses, guides, branding and associated materials are owned by or licensed to GoodLifeBetter.
Purchasing, obtaining or accessing a product gives you permission to use that product in accordance with these Terms & Conditions.
It does not transfer ownership of the underlying software, content, design, branding or other intellectual property to you.
15. ACCEPTABLE USE
You must not attempt to:
- Share protected product access with unauthorised users.
- Circumvent GoodLifeBetter account, product or application access controls.
- Copy, redistribute or resell protected GoodLifeBetter products or content without permission.
- Interfere with the operation, security or availability of GoodLifeBetter websites, applications or services.
- Attempt to gain unauthorised access to GoodLifeBetter systems or other users’ accounts.
- Use GoodLifeBetter products or services for unlawful purposes.
GoodLifeBetter may suspend access where reasonably necessary to investigate fraud, security incidents or significant misuse.
16. LIABILITY
GoodLifeBetter tools and content are intended to support personal planning, organisation, learning and decision making.
You remain responsible for decisions made using information, recommendations, calculations, assessments or results provided by our tools.
Where a product relies upon information supplied by you or data obtained from a third-party service, the quality of its output may depend upon the accuracy and availability of that information.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful under UK law.
Nothing in these terms affects your statutory consumer rights.
17. CHANGES TO THESE TERMS
GoodLifeBetter may update these Terms & Conditions from time to time to reflect changes to its products, services, business practices or legal requirements.
The latest version will be published on GoodLifeBetter.co.uk together with its most recent update date.
Terms applicable to existing purchases remain subject to applicable consumer law and contractual rights.
18. CONTACT
If you have questions about an order, account, application, digital product, tool, course, guide or these Terms & Conditions, please contact GoodLifeBetter through:
Our Contact Us Page